Why global CSPs work with WDS Sicap
Our unrivalled expertise provides the most in-depth device database on the market coupled with a broad range of products supporting Mobile, Broadband/IoT, and Subscribers.
Keep pace with technological advances in infrastructure and increasing customer expectations across an increasing set of devices and services.
Drive network utilisation and subscriber monetisation whilst lowering customer service calls to reduce costs and protect profit.
Delivering exceptional services, security and innovation drives exceptional customer experience in all interactions.
Our products and expertise across the whole subscriber lifecycle
Enables us to understand issues and opportunities before your customers feel them with our proactive problem solving.
Set up, manage and enable your customers device.
Create usable insights from your customer data.
Drive revenue from your customer base.
Support (Managed Services)
Provision of expertise across all connected devices.
Powerful solutions for great results
We are experts at delivering end-to-end integrated device solutions. We offer a suite of highly-focused solutions that can be taken individually or combined, all of which will deliver huge benefits to your business, both in terms of cost savings, customer satisfaction and retention.
Delivering the best possible knowledge base for your customer service teams, We provide a fully managed service, delivering up-to-date and relevent omni-channel knowledge managementLearn more
DeviceMine can identify and understand the capabilities of the equipment connecting to your network, from a database containing thousands of devices, each with up to 500 data points.Learn more
Device Entitlement Server (DES) manages the entitlement of IMS services such as VoLTE, ViLTE, VoWiFi, One Number Tethering Dynamic, Preferred Roaming Selection and orchestrates next-gen eSIM enabled wearable pairingLearn more
Device Management Centre combines automatic device detection, device configuration and management functionalities to deliver OTA settings in real-time.Learn more
BotExpert is a Knowledge as a Service solution that merges Collab’s contact center technology with the WDS-Sicap knowledge-base. Our bots provide automatic troubleshooting and support for your customer’s questions.Learn more
Our team of experts in care, data science and software engineering can assist with any requirement you have, including audits in care operations, custom reporting and bespoke software solutions.Contact Us
Testing as a Service
Our test engineers have knowledge of designing test plans, conducting functional testing, providing iterative feedback and detailed test results. A device testing service that can replace or enhance an internal testing team.Learn more
Equipment Identity Register (EIR) reduces the value of stolen devices by blocking Lost/stolen/malfunctioning devices, block devices with invalid TACLearn more
Safer provides the intelligence to capture data and display on a detailed map, enabling mobile service providers to cost-efficiently conform to security requirements.Learn more
TargetMe enables rapid rule based correlation of subscribers data and device data from multiple sources for accurate identification of target segments.Learn more
USSD Menu Browser
Boost revenue opportunities. Start capitalizing on free space with low-cost and high-reach adverts displayed while subscribers navigate through the USSD menu.Learn more
SIM OTA Management, enabling management of subscribers and SIM card data (MSISDN, IMSI, OTA keys).Contact Us
Let us help you ensure your customers are having the best Total Experience with your services.
Discover why leading brands trust us
We have industry-leading products and services, with a proven track record of delivering excellence for our clients. Why not book a demo to and see what we can do to empower your business?Book a demo to learn more
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WDS Mobile and Sicap announce strategic merger
London, Jan 19th 2023 – WDS Mobile and Sicap are thrilled to announce they have entered into a merger agreement to combine their businesses. The merger will bring together the strengths of both businesses to create a stronger, more competitive company that will be better positioned to strategically serve customers and sustain organic growth. Both […]Read more