Use cases unlocked by 5G acceleration

One of the main topics of Mobile World Congress 2023 is 5G and how its acceleration is redefining world connections and unlocking business opportunities. Our leadership and commercial experts will be at the event from Feb 27th to March 2nd with innovative use cases and opportunities to leverage 5G technology to mobile operators. 

The 5G technology has brought a new era of possibilities for the mobile network industry. The enhanced speed and low latency of 5G networks offer an exciting prospect for Operators to take advantage of the benefits and opportunities presented.

According to GSMA, the digital transformation powered by 5G is accelerating the growth process of new enterprise solutions. New sectors, such as agriculture, are gaining the operators’ attention due to their modernization potential driven by new 5G-related solutions.

One of the main advantages of 5G for MVNOs is the potential for increased network capacity. With the increased speed and reduced latency of 5G, MVNOs can handle a higher volume of data traffic, resulting in a smoother customer experience. This could lead to increased customer satisfaction and retention, critical for MVNOs.

Mobile Operators are also benefiting from the ability to offer new services to customers. The high speed and low latency of 5G will enable MVNOs to offer virtual and augmented reality experiences, which were previously demanding with 4G technology. This will not only enhance the customer experience but also create new revenue streams for MVNOs.

In addition, the 5G technology in developed markets is giving operators the opportunity to improve their network coverage. 5G technology is helping them to provide coverage in previously inaccessible areas, which can help to increase MVNO’s customer base. Furthermore, the technology enhances the operator’s network coverage, providing better call quality and faster data speeds, which will also help improve the customer experience.

Moreover, the reduced latency and increased network efficiency will allow MVNOs to reduce the number of network components required, thereby reducing the costs associated with network maintenance and upgrading. Additionally, the higher network efficiency will reduce the number of dropped calls and lost connections, thereby reducing customer complaints and improving customer satisfaction.

Finally, the 5G technology gives the opportunity for MVNOs to collaborate with other mobile network operators and service providers. By collaborating with other network operators, MVNOs can expand their network coverage and offer new services to customers. This will also help MVNOs to reduce their operational costs by sharing network infrastructure, thereby reducing their capital expenditure.

From increased network capacity to reduced operational costs and the ability to offer new and innovative services, 5G has the potential to revolutionize the MVNO market. By embracing 5G technology, MVNOs can stay ahead of the curve and provide their customers with an unparalleled mobile network experience.

About WDS Mobile

WDS Mobile is making the customer experience better, all the way from taking a new mobile phone out of the box through to the call centre and self-care. WDS Mobile’s suite of multi-channel knowledge Management, Device Intelligence, Mobile Device Management, Professional Services and Consulting helps brands deliver a more effective and consistent customer experience.

About Sicap

Sicap enables any mobile device to connect seamlessly; reducing operator costs and increasing revenue potential. Our device management hub equips Communication Service Providers for the next generation of connected devices, whilst building their understanding of subscribers to gain insights, create tailored services, connect with them and, ultimately, drive new revenue streams.

Sicap leverages 25+ years of expertise in device management and unrivaled device knowledge to deliver a premium service. Our products are continually updated to anticipate and adapt to market changes, as well as customers’ needs. Our goal is to build strong, long-term relationships with our customers.

For more information, please contact:

WDS Mobile & Sicap
Lara Barboza
Marketing Manager, Sicap & WDS Mobile