Device Management from WDS gives your customers a flying start to their new mobile experience. WDS Device Management helps customers get started with their new device using automated over-the-air (OTA) provisioning of 4G or 5G data. Tailored messaging makes the whole experience smooth and simple – improving data adoption and usage.

What is Device Management?

Our Device Management systems ensure seamless customer experiences for all devices connected to your network. It will automatically detect when a new device arrives on the network and provision data services to get your customer up and running effortlessly, ensuring a smooth and simple introduction to their device and your network right out of the box.

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Automatic device detection

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Ongoing device management

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Enhanced customer delight

Key benefits:

The WDS Device Management solution allows the automatic detection of any new devices on your network, so they can be automatically configured and updated with minimal effort on the part of your customers, ensuring that their experience of connecting to and continuing to use your network is as simple and hassle-free as it can possibly be.

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Automatic configuration

As soon as a new subscriber attaches to your network, our solution identifies the device provisions supported services

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Equipment history

A history of equipment database ensures only newly-arriving devices are configured

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Targeted promotions

Promotional messaging can be delivered which is specific to the device hardware, improving customer reach

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Data analysis

Real-time device characteristics data can be gathered to enhance future services

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Enhanced security

The ability to provide device-specific system updates ensures the best security at all times

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Great reliability

The platform is deployed in a high speed/high availability environment, so continual updates are available for the latest devices

Features & Advantages

Features Advantages
eSIM Provisioning
Enabling remote provisioning of 4G and 5G connectivity on IoT, M2M and Consumer Devices
CampaignExpert
A context-aware customer engagement solution enabling an operator to divide its customer base into small meaningful segments based on real-time data from a network, databases and devices.
Advanced Device Detection (ADD)
Our SIM or Network Triggered solutions provide automatic device identification & configuration for new devices arriving on the network.
OnlineCare & Customer Care Device Configuration Providing custom branded self-care web tool for agents and end-users to perform quick and easy device setup.
Firmware Management Firmware lifecycle management, from regression testing services to OTA update.
VoLTE & VoWiFi Device Entitlement Server Android & iOS Subscriber authentication and remote, over-the-air configuration.
Equipment Identity Register (EIR) Protect subscribers and network against stolen, fraudulent and malfunctioning mobile devices.

Interested to know more about WDS Device Management?

Our Device Management platform is the best in the business and we know it can be a powerful tool for your network – get in touch to find out more about just how much of a difference it can make.

Get in touch